As part of our commitment to quality Hospice care, Hospice Chaplaincy has looked through the latest database from Medicare.gov to analyze the best hospice care providers in Illinois. These results are from the “Consumer Assessment of Healthcare Providers and Systems.”

Hospice Survey asks family caregivers of patients who died while under hospice care about their experiences with hospice. The data collected include:

1. How the hospice communicated with family.
2. Whether the family got timely help from hospice.
3. Whether the Hospice treated patient with care.
4. How the hospice provided emotional and spiritual support.
5. How the hospice helped for pain and symptoms.
6. Whether the hospice trained the family to care for the patient.
7. How they rated the Hospice.
8. Whether they would recommend the hospice to friends and family.

The results you see here are the total ‘percentage average’ from these scores. The data collection period for these scores is 2017-2019

To be FAIR to all the Hospice Providers, we grouped the different Hospice Providers into FIVE Categories based on the daily average census during the survey. We celebrate with those who scored high and meet the standards of excellence.

CATEGORY A

1-25 DAILY AVERAGE CENSUS DURING SURVEY

                      HOSPICE                                                             AVERAGE SCORE

1. HOSPICE OF THE CALUMET AREA, INC	91
2. CLAY COUNTY HEALTH DEPARTMENT	90.5
3. ROCK RIVER HOSPICE AND HOME	90
4. THE MDH HOSPICE	90
5. CASS-SCHUYLER AREA HOSPICE	88.6
6. FAYETTE COUNTY HEALTH DEPARTMENT HOSPICE	87.7
7. IROQUOIS MEMORIAL HOSPICE	87.6
8. HOSPICE OF SOUTHEASTERN ILLINOIS INC	87.6
9. HOSPICE OF LITTLE CO OF MARY H	86.7
10. COMPASSIONATE CARE HOSPICE	86.7
11. STAR HOSPICE	86.2
12. COMPASSUS- CHICAGO	86.1
13. ILLINOIS VALLEY HOSPICE	84.8
14. OSF ST. ANTHONY’S HOSPICE	84.8
15. QUAD COUNTY HOSPICE	84.7
16. BOND COUNTY HEALTH DEPARTMENT	84.3
17. ST. MARGARET’S HOSPICE	83.3
18. KINDRED HOSPICE ILLINOIS- SCHAUMBURG	82.2
19. DMH HOME HEALTH SERVICES- HOSPICE	81.8
20. ST. JOHN’S HOSPITAL HOSPICE	81.6
21. COVENANT CARE HOSPICE	80.5
22. SUNCREST HOSPICE ILLINOIS INC	80.3
23. HERITAGE HEALTHCARE	80
24. MERCY HEALTH HOSPICE- METROPOLIS	77.1
25 GOOD SAMARITAN HOSPICE	76.7

CATEGORY B

25-50 DAILY AVERAGE CENSUS DURING SURVEY

                           HOSPICE                                                            AVERAGE SCORE

1. HOSPICE OF AMERICA	88.6
2. FHN HOSPICE	87.2
3. BLESSING HOSPICE AND PALLIATIVE CARE	86.7
4. DEKALB COUNTY HOSPICE INC	85.1
5. HEARTLAND HOSPICE SERVICES- WESTMONT	84
6. SSM HEALTH AT HOME HOSPICE	82.8
7. GUARDIAN HEALTHCARE AND HOSPICE	82.7
8. ACCORD HOSPICE	82.3
9. KINDRED HOSPICE- OAKBROOK	82.1
10. ADVOCATE HOSPICE- BLOOMINGTON	81.3
11. HSHS HOSPICE SOUTHERN ILLINOIS	81.3
12. LOVING HANDS HOSPICE	77.7
13. LOYOLA MEDICINE HOSPICE	77.5
14. V CARE HOSPICE SERVICES OF ILLINOIS	75.8
15. SAFE HAVEN HOSPICE LLC	75.8
16. INGALLS HOME HOSPICE	71.2

CATEGORY C

50-100 DAILY AVERAGE CENSUS DURING SURVEY

            HOSPICE                                                                  AVERAGE SCORE

1. SERENITY HOSPICE AND HOME	88.7
2. LINCOLNLAND HOSPICE OF SARAH B	86.7
3. UNITY POINT HOSPICE- MOLINE	85.7
4. BJC HOSPICE	85.7
5. UNITY POINT HOSPICE- PEORIA	84.8
6. ANGELS GRACE HOSPICE	84
7. OSF HOSPICE- ROCKFORD	84
8. MIDWEST PALLIATIVE AND HOSPICE CARECENTER	83.6
9. PALOS COMMUNITY HOSPITAL HOSPICE	83.2
10. ROCKFORD VNA HOSPICE	82.5
11. CARLE HOSPICE	81.5
12. COMFORT HOSPICE AND PALLIATIVE CARE LLC	81.1
13. HEARTLAND HOSPICE- FRANKFORT	81.1
14. OSF HOSPICE -EASTERN REGION	81
15. ADVENTIST ST. THOMAS HOSPICE	80.3
16. ALEXIAN BROTHERS HOSPICE	80.2
17. PEACE HOSPICE AND PALLIATIVE CARE INC	80.1
18. UNITY HOSPICE OF WESTERN ILLINOIS	79.3
19. ELARA CARING	79.2
20. BEACON OF HOPE HOSPICE OF ILLINOIS	78.8
21. HEALTHLAND HOME HEALTHCARE AND HOSPICE- NORTHBROOK	77.1
22. RESIDENTIAL HOSPICE LLC	75.7
23. PROVIDENCE HOSPICE	74.3
24. VITAS HOSPICE- CHICAGO	73.8
25. APEX HOSPICE AND PALLIATIVE CARE INC	70.5

CATEGORY D

101-250 DAILY AVERAGE CENSUS DURING SURVEY

HOSPICE                                                                                  AVERAGE SCORE

1. OSF HOSPICE- PEORIA	85.7
2. JOLIET AREA COMMUNITY HOSPICE	85.6
3. HOSPICE OF KANKAKEE VALLEY INC	85
4. HOSPICE OF SOUTHERN ILLINOIS INC	83.6
5. HOSPICE CARE OF ILLINOIS	83.6
6. HOSPICE COMPASSUS- NORTHWEST ILLINOIS	83.5
7. HEARTLAND HOME HEALTH CARE AND HOSPICE- FAIRVIEW HEIGHTS	82.2
8. KINDRED HOSPICE- ARLINGTON HEIGHTS	81.8
9. VITAS HEALTHCARE CORPORATION MIDWEST	81.7
10. NORTHWESTERN MEDICINE HOME HEALTH AND HOSPICE	80.6
11. RESIDENTIAL HOSPICE OF SOUTHERN ILLINOIS	80.3
12. TRANSITIONS HOSPICE	80
13. UNITY HOSPICE OF CHICAGOLAND LLC	78.6
14. FAMILY CENTERED HOSPICE	78.1
15. HEARTLAND HOSPICE SERVICES- ROCKFORD	77.6
16. NORTHSHORE UNIVERSITY HEALTHSYSTEM HOME AND HOSPICE	77
17. VITAS HEALTHCARE CORPORATION OF ILLINOIS- LOMBARD	76.8
18. LEXINGTON HOSPICE SERVICES LLC	76.1
19. VITAS CORPORATION- LASSALE	74.8
20. VITAS HEALTHCARE CORPORATION OF ILLINOIS- TINLEY PARK	74.3
21. HOSPICE OF GREATER CHICAGO LLC	73.7

CATEGORY E

OVER 251 DAILY AVERAGE CENSUS DURING SURVEY

                 HOSPICE                                                                    AVERAGE SCORE

1. RAINBOW HOSPICE AND PALLIATIVE CARE	83
2. JOURNEYCARE INC	80.6
3. HARBOR LIGHT HOSPICE- WINEFIELD	76
4. SEASONS HOSPICE AND PALLIATIVE CARE	74.7
5. ADVOCATE HOSPICE	72