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Where does your hospice rank?

As part of our commitment to quality Hospice care, Hospice Chaplaincy has looked through the latest database from Medicare.gov to analyze the best hospice care providers in Illinois. These results are from the “Consumer Assessment of Healthcare Providers and Systems.”

Hospice Survey asks family caregivers of patients who died while under hospice care about their experiences with hospice. The data collected include:

  1. How the hospice communicated with family.
  2. Whether the family got timely help from hospice.
  3. Whether the Hospice treated patient with care.
  4. How the hospice provided emotional and spiritual support.
  5. How the hospice helped for pain and symptoms.
  6. Whether the hospice trained the family to care for the patient.
  7. How they rated the Hospice.
  8. Whether they would recommend the hospice to friends and family.

The results you see here are the total ‘percentage average’ from these scores. The data collection period for these scores is 2017-2019

To be FAIR to all the Hospice Providers, we grouped the different Hospice Providers into FIVE Categories based on the daily average census during the survey. We celebrate with those who scored high and meet the standards of excellence.

CATEGORY A

1-25 DAILY AVERAGE CENSUS DURING SURVEY

                      HOSPICE                                                             AVERAGE SCORE

1. HOSPICE OF THE CALUMET AREA, INC91
2. CLAY COUNTY HEALTH DEPARTMENT90.5
3. ROCK RIVER HOSPICE AND HOME90
4. THE MDH HOSPICE90
5. CASS-SCHUYLER AREA HOSPICE88.6
6. FAYETTE COUNTY HEALTH DEPARTMENT HOSPICE87.7
7. IROQUOIS MEMORIAL HOSPICE87.6
8. HOSPICE OF SOUTHEASTERN ILLINOIS INC87.6
9. HOSPICE OF LITTLE CO OF MARY H86.7
10. COMPASSIONATE CARE HOSPICE86.7
11. STAR HOSPICE86.2
12. COMPASSUS- CHICAGO86.1
13. ILLINOIS VALLEY HOSPICE84.8
14. OSF ST. ANTHONY’S HOSPICE84.8
15. QUAD COUNTY HOSPICE84.7
16. BOND COUNTY HEALTH DEPARTMENT84.3
17. ST. MARGARET’S HOSPICE83.3
18. KINDRED HOSPICE ILLINOIS- SCHAUMBURG82.2
19. DMH HOME HEALTH SERVICES- HOSPICE81.8
20. ST. JOHN’S HOSPITAL HOSPICE81.6
21. COVENANT CARE HOSPICE80.5
22. SUNCREST HOSPICE ILLINOIS INC80.3
23. HERITAGE HEALTHCARE80
24. MERCY HEALTH HOSPICE- METROPOLIS77.1
25 GOOD SAMARITAN HOSPICE76.7

CATEGORY B

25-50 DAILY AVERAGE CENSUS DURING SURVEY

                           HOSPICE                                                            AVERAGE SCORE

1. HOSPICE OF AMERICA88.6
2. FHN HOSPICE87.2
3. BLESSING HOSPICE AND PALLIATIVE CARE86.7
4. DEKALB COUNTY HOSPICE INC85.1
5. HEARTLAND HOSPICE SERVICES- WESTMONT84
6. SSM HEALTH AT HOME HOSPICE82.8
7. GUARDIAN HEALTHCARE AND HOSPICE 82.7
8. ACCORD HOSPICE82.3
9. KINDRED HOSPICE- OAKBROOK82.1
10. ADVOCATE HOSPICE- BLOOMINGTON81.3
11. HSHS HOSPICE SOUTHERN ILLINOIS81.3
12. LOVING HANDS HOSPICE77.7
13. LOYOLA MEDICINE HOSPICE77.5
14. V CARE HOSPICE SERVICES OF ILLINOIS75.8
15. SAFE HAVEN HOSPICE LLC75.8
16. INGALLS HOME HOSPICE71.2

CATEGORY C

50-100 DAILY AVERAGE CENSUS DURING SURVEY

            HOSPICE                                                                  AVERAGE SCORE

1. SERENITY HOSPICE AND HOME88.7
2. LINCOLNLAND HOSPICE OF SARAH B86.7
3. UNITY POINT HOSPICE- MOLINE85.7
4. BJC HOSPICE85.7
5. UNITY POINT HOSPICE- PEORIA84.8
6. ANGELS GRACE HOSPICE84
7. OSF HOSPICE- ROCKFORD84
8. MIDWEST PALLIATIVE AND HOSPICE CARECENTER83.6
9. PALOS COMMUNITY HOSPITAL HOSPICE83.2
10. ROCKFORD VNA HOSPICE82.5
11. CARLE HOSPICE81.5
12. COMFORT HOSPICE AND PALLIATIVE CARE LLC81.1
13. HEARTLAND HOSPICE- FRANKFORT81.1
14. OSF HOSPICE -EASTERN REGION81
15. ADVENTIST ST. THOMAS HOSPICE80.3
16. ALEXIAN BROTHERS HOSPICE80.2
17. PEACE HOSPICE AND PALLIATIVE CARE INC80.1
18. UNITY HOSPICE OF WESTERN ILLINOIS79.3
19. ELARA CARING79.2
20. BEACON OF HOPE HOSPICE OF ILLINOIS78.8
21. HEALTHLAND HOME HEALTHCARE AND HOSPICE- NORTHBROOK77.1
22. RESIDENTIAL HOSPICE LLC75.7
23. PROVIDENCE HOSPICE74.3
24. VITAS HOSPICE- CHICAGO73.8
25. APEX HOSPICE AND PALLIATIVE CARE INC70.5

CATEGORY D

101-250 DAILY AVERAGE CENSUS DURING SURVEY

HOSPICE                                                                                  AVERAGE SCORE

1. OSF HOSPICE- PEORIA85.7
2. JOLIET AREA COMMUNITY HOSPICE85.6
3. HOSPICE OF KANKAKEE VALLEY INC85
4. HOSPICE OF SOUTHERN ILLINOIS INC83.6
5. HOSPICE CARE OF ILLINOIS83.6
6. HOSPICE COMPASSUS- NORTHWEST ILLINOIS83.5
7. HEARTLAND HOME HEALTH CARE AND HOSPICE- FAIRVIEW HEIGHTS82.2
8. KINDRED HOSPICE- ARLINGTON HEIGHTS81.8
9. VITAS HEALTHCARE CORPORATION MIDWEST81.7
10. NORTHWESTERN MEDICINE HOME HEALTH AND HOSPICE80.6
11. RESIDENTIAL HOSPICE OF SOUTHERN ILLINOIS80.3
12. TRANSITIONS HOSPICE80
13. UNITY HOSPICE OF CHICAGOLAND LLC78.6
14. FAMILY CENTERED HOSPICE78.1
15. HEARTLAND HOSPICE SERVICES- ROCKFORD77.6
16. NORTHSHORE UNIVERSITY HEALTHSYSTEM HOME AND HOSPICE77
17. VITAS HEALTHCARE CORPORATION OF ILLINOIS- LOMBARD76.8
18. LEXINGTON HOSPICE SERVICES LLC76.1
19. VITAS CORPORATION- LASSALE74.8
20. VITAS HEALTHCARE CORPORATION OF ILLINOIS- TINLEY PARK74.3
21. HOSPICE OF GREATER CHICAGO LLC73.7

CATEGORY E

OVER 251 DAILY AVERAGE CENSUS DURING SURVEY

                 HOSPICE                                                                    AVERAGE SCORE

1. RAINBOW HOSPICE AND PALLIATIVE CARE83
2. JOURNEYCARE INC80.6
3. HARBOR LIGHT HOSPICE- WINEFIELD76
4. SEASONS HOSPICE AND PALLIATIVE CARE74.7
5. ADVOCATE HOSPICE72

Hospice Chaplaincy is committed to promoting excellence in spiritual care at the end of life. Our mission is to advance research initiatives that promote a better understanding of the psychosocial and psycho-spiritual aspects of end of life care. We are dedicated to providing patient advocacy, support and education services to individuals, clergy and medical professionals resulting in improvements in providing quality spiritual care at the end of life.

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